OpenPhone is now Quo, having changed its name on September 23, 2025. The company wanted a new name because it grew fast. It also started its AI agent called Sona. Quo received $105 million to enhance customer service.
Announcement Date | Key Reasons for Rebranding |
|---|---|
September 23, 2025 | Grew past just phones, used new AI, got big money |
Quo received $105 million to support its growth.
General Catalyst’s Customer Value Fund contributed $96 million.
Previous investors added $9 million more.
This amount significantly exceeds the $40 million Series B raised in April 2022.
CEO Mahyar Raissi stated, “Quo shows we want to help small businesses with smarter, AI-powered tools.”
Key Takeaways
OpenPhone changed its name to Quo on September 23, 2025. The new name shows the company is growing past phone services. Quo now focuses on tools that use AI.
Quo got $105 million to make its AI better. The money will help build new products. Quo wants to be the top choice for small businesses that use AI-powered communication.
Quo has features like shared phone numbers and AI call summaries. It also has CRM integrations. These features help teams talk and work together more easily.
OpenPhone is now Quo
Why the Change
OpenPhone changed its name to Quo. The new name started on September 23, 2025. This change is a big step for the team and customers. OpenPhone began as a simple phone tool for businesses. Over time, the company grew and needed a new name. The team wanted a name that shows their fast growth and focus on AI-powered tools.
Quo got $105 million in new money. This money helps Quo make smarter phone systems for small businesses. The funding will help Quo create new products and build better AI technology faster. Quo wants to be the top company for AI-powered communication tools. The table below shows how this money helps Quo move forward:
Key Aspect | Details |
|---|---|
Funding Amount | $105 million |
Purpose | Help launch new products and speed up AI development |
Strategic Importance | Makes Quo a leader in AI-powered business phone tools for small businesses |
Expected Outcomes | Enough money for new products and faster production |
Product Launch Date | July 17, 2025 |
Quo now helps fast-growing startups and small businesses. Quo’s new phone systems use AI and have features for modern work. These features include shared phone numbers, AI call summaries, CRM connections, and mobile apps. The table below shows some important features:
Key Feature | Description |
|---|---|
Shared phone numbers | Lets many team members answer calls together. |
Basic AI call summaries and transcriptions | Gives summaries and written records of calls. |
Simple CRM integrations | Works with basic CRM tools like HubSpot and Salesforce. |
Auto-replies and scheduled messaging | Sends automatic replies and messages at set times. |
Call recording and voicemail transcription | Saves calls and writes out voicemails. |
Mobile and desktop applications | Works on phones and computers. |
The market for AI-powered phone systems is growing fast. From 2025 to 2032, experts think more businesses will want better ways to talk. Cloud and AI-powered systems will be popular because they save money and grow easily. Remote and hybrid work will help more people use these systems, and mobile features will be important.
Quo will check success by watching how users act and fixing real problems. The team will look at main uses and see how AI tools help customers. They want to see good changes in how people use Quo and build better customer relationships.
CEO Mahyar Raissi said, “Quo shows we want to help small businesses with smarter, AI-powered tools.” This idea guides every choice and update.
The Meaning of Quo
Quo means progress and new chances. The team picked this name to show a fresh start and a move forward. Quo stands for the company’s promise to grow and create new things. The new brand wants to help startups and small businesses with tools that make talking easier and smarter.
Customers have questions about the change. They want to know how to keep their data safe, avoid problems, and keep talking to their customers. Quo gives clear help so every customer can switch from OpenPhone to Quo easily. The company keeps all customer data and messages safe during the change.
OpenPhone is now Quo. This change brings new chances for customers and helps the company make new products quickly. The company’s goal is still the same: help small and growing businesses do well with smart AI-powered tools.
Quo’s Impact and Innovations
Customer Benefits
Quo gives new benefits to every customer. The company wants to make talking easier for small businesses. Quo has tools that help teams work together and reply fast. Many customers do better when they use shared phone numbers. This feature lets many team members answer calls together. Quo also has AI call summaries. These summaries help customers remember key points from each talk.
Quo makes customers happier by giving simple CRM connections. Teams link their phone system to tools like HubSpot and Salesforce. This link saves time and keeps things neat. Quo works on phones and computers. Customers use these apps to stay in touch anywhere. Quo helps businesses grow by making talking easy and steady.
Quo cares about customer relationships. The company listens to feedback and updates its products a lot. Customers trust Quo to keep their data safe during changes. Quo’s support team answers questions and fixes problems fast. Many customers say Quo helps them build better bonds with their own clients.
Tip: Quo’s auto-replies and scheduled messaging help customers answer calls and texts when they are busy.
Quo’s focus on growth means customers get new features often. The company spends money on technology that makes work easier. Quo’s promise to improve helps small businesses compete with big companies.
Sona AI Upgrade
Quo brings a big upgrade to Sona, its AI voice agent. Sona now answers right away. Customers have quick and smooth talks with no waiting. Sona uses resources well. Teams spend less time fixing problems and more time helping customers. The system handles lots of calls easily. Sona’s design keeps user talks steady.
The table below shows the main upgrades in Sona and how they help customers:
Feature | Benefit |
|---|---|
Real-time responsiveness | Lets fast, smooth talks with no waiting or stops. |
Efficient resource management | Cuts time spent fixing problems, so teams can work more. |
Self-managing system | Keeps user talks steady and grows easily with more calls. |
Quo’s Sona upgrade helps customers grow. Businesses handle more calls and texts without losing quality. Customers see better service and smoother talks. Quo’s technology helps teams fix problems faster. Sona’s upgrades make customers happier.
Quo keeps adding new features. The company checks each update to make sure it helps customers. Quo’s team works hard to give tools that help businesses grow. Customers count on Quo for good service and smart solutions.
Quo’s old name did not fit after 7 years. Now, the company builds a full platform for business communication. Quo also challenges the status quo.
Quo gives every customer new chances. The table below shows how customers gain from these changes:
Metric | Value |
|---|---|
Likelihood to try new products | 6x |
Likelihood to refer brand | 4x |
Likelihood to purchase despite competition | 2x |
Increased purchase frequency | 90% more |
Increased spending per purchase | 60% more |
Annual value compared to average customer | 3x |
Quo lets small businesses use advanced AI tools. Digital transformation helps customers answer faster and build loyalty. Companies with more digital skills see 45% more revenue. Many say they get better sales and new ideas.
Use strong action verbs to check out Quo’s new features.
Try Quo’s platform to see how it helps real customers.
Find out how Quo helps your business grow.
Quo keeps helping every customer. The future will bring more new ideas and steady growth.
FAQ
What happens to existing OpenPhone accounts?
All OpenPhone accounts will switch to Quo by themselves. Users keep their data, contacts, and phone numbers. You do not need to do anything for this change.
Will Quo’s AI features cost extra?
Quo gives basic AI features in every plan. If you want advanced AI tools, you may need to upgrade. Customers can look at prices on Quo’s website.
How does Quo protect customer data?
Quo uses strong encryption and security steps. The team checks systems every day. Customers get help if they have privacy worries.
Tip: You can ask Quo’s support team for help with account changes or security questions.